Nintendo made headlines last year when they were hit by lawsuits from multiple parties due to Nintendo Switch Joy-Con problem, which the company has seemingly refused to acknowledge. Until now, that is.
During a financial Q&A posted recently, Nintendo president Shuntaro Furukawa addressed the companyâ€™s ongoing problems with Joy-Con drift. He said the company apologizes for “any trouble caused to our customers” and further adding that Nintendo is â€œcontinuing to aim to improveâ€ its products.
â€œRegarding the Joy-Con, we apologize for any trouble caused to our customers.
We are continuing to aim to improve our products, but as the Joy-Con is the subject of a class-action lawsuit in the United States and this is still a pending issue, we would it like to refrain from responding about any specific actions.â€
According to Kotaku‘s translation of the statement, Nintendo cannot comment further on the matter due to the fact that it remains a pending class-action lawsuit court case in the United States. After the lawsuits initially began, Nintendo reportedly began issuing free repairs for controllers afflicted with Joy-Con drift.
This is a necessary first step towards owning their mistakes, and Nintendo should work towards fixing the problem definitively, allowing those afflicted with Joy-Con drift to effectively solve their issues.